Home on the Road

Fully Comp. Insurance

RAC Breakdown Cover

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Fully Comp. Insurance

Home on the Road
2020-11-23T10:39:48+00:00
Fully Comp. Insurance

RAC Breakdown Cover

Home on the Road
2020-11-23T10:40:45+00:00
RAC Breakdown Cover

Perfectly Placed

Home on the Road
2020-11-23T10:41:31+00:00
Perfectly Placed
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FAQs

What make / model is it?

It is a Benimar Mileo 282. Based on a Fiat chassis.

How old is the motorhome?

It is a 2018 model with low mileage and has been fully serviced and maintained by main dealers and is still under warranty.

Is it automatic or manual?

It is a 6-speed manual.

Is it Petrol or Diesel?

It runs on Diesel.

What configuration is the vehicle?

This is a “rear lounge” layout but has an additional lounge / table area at the front immediately behind the cab. Both the drivers and passenger seats can swivel round 180 degrees. The 2 double beds are lowered down from the ceiling when in use (they lower electronically) and are accessed via a small stepladder.

How many people does it sleep?

It has 4 belted seats and is designed for upto 4 adults across 2 double electric beds which come down from the ceiling. The beds also feature safety nets for children.

Is there a mileage limit?

No, you can drive as many miles as you like within your hire period.

Do I need a C1 license to drive the motorhome?

No. Our max weight is 3500kg so it can be driven on any standard EU / UK manual license.

Do I need my own insurance to drive the motorhome?

No, the motorhome is fully comprehensively insured on a self-drive policy by ourselves, provided you meet the criteria below with regards to age and license.

Is there a minimum age to rent the motorhome?

Our insurance covers drivers aged 25 to 75.

What other license limitations are there?

We can only rent to drivers who:

  • who have held a UK or EU license for at least 3 years
  • have not had their licence suspended for any period within the last three years.
  • have not been involved in more than one fault incident within the last three years.
  • have no more than two convictions with a maximum of 3 points per conviction.
  • have not obtained a BA (Disqualification) ,DD (Dangerous Driving) or UT (Theft) conviction
What’s your availability?

You can check out the booking section of our website https://www.homeontheroadrentals.co.uk/book-online/ to search for available dates and make a booking enquiry.

Can we tow a car behind the motorhome?

No sorry. The motorhome is not designed nor rated for that.

Is there a TV?

Yes we have a smart digital TV. Signal is not guaranteed however, it would depend where you are going. There is also an Amazon Firestick.

Does it have wifi?

We have a 4G wifi router which you can connect your personal devices for unlimited streaming. This also connects to the Firestick / TV. Like the TV, signal coverage is not guaranteed however.

Can I leave my car with you?

Absolutely! The motorhome is stored on a secure official motorhome storage facility (CaSSOA Gold standard), fully fenced and gated within a secure campsite itself, covered by CCTV with strict entry / exit procedures. You can leave your car there whilst you take the motorhome however we have to point out we are not responsible for loss or damage should you take this option.

Can it be rented in Winter?

Yes. We offer year-round rentals.

Is there a Sat Nav?

Yes there is a built-in Sat Nav system but it will not warn of any roads / bridges not suitable for the motorhome so please plan your route carefully – if in doubt, take another route!

Is there a reversing camera?

Yes. But we would still recommend you get a fellow passenger to assist you in reversing into spaces / campsite pitches.

Do you accept pets?

Unfortunately as we use the vehicle ourselves and our young daughter has allergies it’s not possible to bring pets along with you, as much as we love them!

Is there a security deposit?

Yes. We take a £700 deposit before you take the motorhome which is fully returnable as soon as the vehicle is returned with no damage / issues.

What other documents do you require?

Before the booking commences we require:

  • Copies of all driver’s licenses
  • Copy of 2 utility bills dated within three months of the hire to confirm home address
Can I take the motorhome overseas?

Given the current UK travel restrictions our insurance would not cover a trip outside the UK but should this change we shall advise.

What is the minimum hire period?

2 nights is the minimum rental period but this rises to 3 nights in high season (June / July / August) and across any Bank Holiday weekend.

Is there is an awning?

Yes we have a Thule manual winding awning which is simple to operate. Note that the purpose of the awning is to use as a sun shade. It is NOT load bearing, it should not be used in extreme rain or wind conditions and should be retracted overnight.

What happens with fuel?

The vehicle will be filled with diesel when you collect it. Please return it full. If we have to fill ourselves we will have to charge £2/litre which will be deducted from your £700 security deposit.

Do you provide cutlery?

Yes. We provide plenty of cutlery, glasses etc. We even include tea and coffee and maybe some further goodies! If you have children please let us know and we can include child-friendly plastic plates, bowls, cutlery.

Do you provide bedding?

Yes all bedding is included. At the end of the hire if you can please place this in a black plastic bag so we can easily get it cleaned it would be most appreciated.

Do you provide towels?

We kindly request that you provide your own towels.

Do you provide washing up liquid, toilet rolls, cleaning products, rubbish bags etc.?

Yes

Do you provide a BBQ and tables and chairs?

If you book for 5 nights or more you can have these included at no extra cost (we have a full size table and 4 chairs). If less than 5 nights you can add these on for £5 per night.

Do you have any children’s items such as highchairs?

We have an Ikea high chair, a lightweight stroller and a kids table with 2 chairs. These are free if you book for 5 nights or more. If less than 5 nights you can add these on for £5 per night.

Can the vehicle take children’s car seats?

Yes but it is not compatible with Isofix. We have 2 Cosatto seats available – one for an infant and one for a child. These fix to the seats using the seatbelts. These are free if you book for 5 nights or more. If less than 5 nights you can add these on for £5 per night. Alternatively you can use your own provided they are compatible (ie can be fixed in place using seat belts).

Is gas included?

Yes there will be 2 gas canisters to use. Should one run out you can connect the 2nd back-up one. Instructions will be provided in your handover.

What do I do with the chemical toilet?

This must be emptied at the site before you return the vehicle. The chemicals are provided. Instructions will be provided in your handover.

What do I do about water?

There will likely be some water in the tanks but it is advised to fill up at the water point on site rather than travel with a full water tank. You are advised to empty the water tank at the site upon your departure.

I’ve never driven a motorhome before. Is it difficult?

Like anything attempted for the first time it can seem daunting at first, however if you take it slowly, use the large mirrors, reversing camera, get assistance from your passengers when manoeuvring in and out of any tight or congested spaces and obey all speed limits and traffic regulations you will be in a good position!

What are the dimensions of the motorhome?

7.39m long, 2.89m high and 2.3m wide. You may need these when booking a pitch at a campsite and of course the height needs to be considered when going under bridges.

What happens in the event of a breakdown?

In the highly unlikely event this happens, we have a full RAC breakdown policy. Call them on 0333 2000 999 24hrs a day. Also please let us know as soon as possible on 07887249984 / 07545057912 or via email info@homeontheroadrentals.co.uk

What happens in the event of an accident or theft?

Hopefully this will never happen but please call the local Police and let us know immediately on 07887249984 / 07545057912 or via email info@homeontheroadrentals.co.uk and also call the insurance provider on 0344 705 8183. There is a tracker fitted for peace of mind.

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